10 Questions to Improve Customer Experience.
In today’s mobile world, seamless connectivity has become a necessity – whether it’s just a matter of convenience or an aid to public safety. In 2020 and beyond, next-generation IT infrastructure must support many new mobile-enabled devices spanning different platforms. Massive connectivity from the Internet of Things (IoT) and enhanced bandwidth with 5G technologies significantly increase traffic, with a vast majority of that traffic occurring indoors. So how are you going to ensure a positive in-building experience for your tenants, employees and visitors?
This exercise will help you think through what it takes to have your building fully connected. This, in turn, will help you formulate a strategy to establish a long-term connectivity plan for the best mobile communications experience at your property.