JOIN SOLiD’S TEAM

It’s an exciting time to join SOLiD!

We are always on the lookout for talented individuals with a passion for technology, excellence and innovation. SOLiD offers a fast-paced, start-up environment where team members work on innovative and intelligent solutions for the rapidly evolving world of wireless communications. Qualified candidates are invited to respond to job postings or to contact us by email at careers@solid.com. View our privacy policy here.

SOLID Team

Current Openings

IT Specialist

IT Specialist

We are currently seeking a highly motivated and technically qualified individual to join our IT/IS team as an IT Specialist.  This position is very critical to the long-term success of the company as it is a dynamic technology company in a high-tech industry.

Job Type:                             Full Time

Job Location:                      Plano, TX

Travel:                                 0%

Benefits:                             Medical, Dental, Life Insurance, Vacation/Holiday/Sick Time, 401k

Reporting to the Director of IT/IS, this position will be a key contributor to SOLiD’s continued growth and success by ensuring that all internal systems and hardware are up and running properly.  The ideal candidate will possess a broad range of systems administration/networking skills, from supporting virtual environments to Microsoft Office 365 administration to end-user support.  You must be capable of working independently as well as collaborating with peers.  Comfort interfacing with employees, executives, and clients is also a must.

Responsibilities:

  • Update and maintain endpoint management system, tracking all equipment in the office and assigned to remote employees
  • Handle installation, upgrades, maintenance and performance monitoring for on-premise and virtual servers
  • Provide technical assistance and resolution of computer-related issues in person or via phone/email/chat
  • Manage the procurement, configuration, and maintenance of computers, phones, and other technology equipment
  • Create and update documentation for all IT processes
  • Monitor systems daily and respond immediately to security or usability concerns
  • Manage all software licenses and subscriptions
  • Manage backup data processes, including consistent archival of old data
  • Implement process for recycling old equipment and keeping server room organized
  • Install and repair computer-related hardware
  • Other duties as assigned

Requirements:

  • At least 3-5 years of hands-on IT Support experience
  • Excellent verbal and written communication skills
  • Experience with VMware, Microsoft Office 365 administration and Active Directory
  • Experience with networking communications and troubleshooting
  • Knowledge of system vulnerabilities and security issues

Candidates must be US Citizens or Permanent Residents.

Send resumes to careers@solid.com