Healthcare Tech Heroes: Keeping the Hands of Healthcare Connected

The most visible members of the healthcare team are the doctors and nurses who interact directly with patients. But there is a different, highly-specialized team that enables doctors and nurses to harness the amazing technological advancements that comprise our healthcare system today. As a healthcare tech professional, you not only have to support equipment and […]
Improving Patient Experience in the Digital Age

Improving Patient Experience in the Digital Age Advancements in technology have created an era of connected healthcare, streamlining routine tasks for providers, and leaving more time for patient interaction. Innovation is continuing, and emerging technologies promise to improve the patient experience further. Each technology advance places greater demands on communications infrastructure. Facilities seem designed to […]
Seamless Communications: The Key to Improving Tenant Experience

It’s not surprising that 80% of property teams plan to spend at least half their time this year improving the tenant experience. Attracting and retaining quality tenants is at the heart of success in the $3.5 trillion CRE industry. An excellent tenant experience means greater tenant loyalty, higher occupancy, longer leases, premium prices, and increased profitability. […]
Seven Tips to Improve In-Building Mobile Coverage

If you hear complaints from tenants about cellular service in your building, you are not alone. More than 60% of property and facility management executives have had the same experience, and more than 80% say that prospective tenants ask about a building’s mobile service quality. You might recognize a few of these challenges to providing […]
Choosing the Right Wireless Partner: Who Are You Inviting to the Dance?

Third in a 3-part series Missteps are always possible in a dynamic, ever-changing wireless environment. Consequently, decision-makers need to get all the facts. It is vital to understand all the options. For both savings and efficiency, you want to choose the right wireless partner. There are ways to avoid costly missteps when deploying your in-building […]
Weary of Wireless Woes? Choose the Right Options for Savings and Efficiency

Second in a 3-part series Today’s expanding mobile-use raises expectations for fast, seamless connectivity. Still, priorities vary from venue to venue. Is your primary goal worker productivity, visitor convenience, public safety, or all the above? Wireless connectivity woes grab the attention of building owners, managers, and other stakeholders. Workers and guests don’t like dropped calls, […]
In-Building Wireless Coverage Solutions

First in a 3-part series Today, everyone expects fast, reliable wireless service both indoors and outdoors, whether it’s for personal use, business applications, or to meet the needs of first responders and public safety personnel. Looking to the future, an array of new mobile devices – like 5G-capable smartphones, wearables, and Internet of Things (IoT) […]
5G is Coming! Is Your Building Ready for 2020?

Out of necessity, real estate owners and managers focus on physical plants and visible assets. Now, more than ever, there’s an invisible asset to consider. This asset is your in-building broadband connectivity and its powerful radio waves that connect people, places and things at lightning speed. Of course, it’s not always easy to offer the […]
How Do I Plan For 5G In My Building?

On June 12, 2019, I participated in a panel discussion at the DASpedia 5G Congress. The conversation included consideration of current and future CRE wireless network needs. At that panel some key points were discussed: Key Issues for CRE owners and managers include: When it comes to 5G wireless connectivity, it’s important to distinguish between what is […]
Coping With Dense Outdoor Environments Like Urban Canyons

One frustrating experience is all too common. You’re trusting Google Maps to deliver you, on time, to an important meeting in the city’s central business district. You turn the corner only to find a massive high-rise blocking your signal. Your timely arrival at that important meeting is now in doubt. Fortunately, intelligent network planning and […]