For travelers today, poor mobile connectivity can sour their experience and leave them dissatisfied. Fast and smooth guest connectivity is crucial because it allows them to easily access information, stay in touch while away, navigate locations, book activities, and even translate languages. Unfortunately, many say the hotels and convention centers they visit fall short. This newsletter is designed for facility managers who are interested in solutions, important improvements in network connectivity that boost their guest satisfaction.
Post-pandemic Travel is Booming. Is Your Connectivity Up to the Job?
Travelers are happy to be back in the air and on the road, and expectations for the venues they visit are at an all-time high. They expect fast, seamless, and powerful mobile connectivity. A full house at a big business or entertainment event can overwhelm Wi-Fi, leaving them unhappy and frustrated. For facility operators, here are a few survey results that reveal the high premium guests place on powerful mobile connectivity.
How In-Building Connectivity Transforms Hospitality Experiences
Consider all the many ways guests, visitors, and event attendees need to be digitally connected in 2025. In addition to cell phones and laptops, their connectivity includes social media, digital tickets, keyless entry, and online check-in, to name a few. It all adds up to a busy omni-channel highway that is getting busier, which is why on-demand mobile connectivity is vitally important. In this article written for a major industry publication, SOLiD’s Chief Technology Officer Yong Hoon Kang, Ph.D., explains how property managers who upgrade their mobile networks are able to create guest experiences that build loyalty, boost revenue, and lead to positive online reviews.
Create a Premier Guest Experience with SOLiD ALLIANCE 5G Distributed Antenna Systems
Today’s mobile devices make it easier to serve guests with better customer service than ever before. But when a venue lacks high-quality network connectivity, managers’ ability to create a positive experience for visitors is put in jeopardy. Visitors to shopping areas, hotels, and entertainment venues require always-strong connectivity. SOLiD’s ALLIANCE 5G Distributed Antenna System meets this demand, resulting in repeat business and greater revenue.
SOLiD Tapped to Empower 5G Connectivity Throughout New Orleans Convention Center
The mission of the New Orleans Convention Center is to “deliver unrivaled results for our internal and external customers in safe, hospitable, exceptionally well-maintained facilities through innovative and collaborative efforts.” When thousands of attendees gather for business and entertainment, that is what they get. SOLiD was recently chosen to contribute to this mission by enhancing the venue’s 5G connectivity. Its Distributed Antenna System (DAS) platform added critical support to ensure sufficient bandwidth and coverage for convention center attendees.