SUPPORT & SERVICE

A Commitment to Innovation & Excellence

As a business, SOLiD is passionate about customer service and aims with all deployments, whether large or small, to exceed customer expectations for fast delivery, performance and service.

It all starts with our ACT process which (A)ssembles (C)onfigures and (T)ests the DAS prior to shipping. This practice reduces out of the box failures that impact timelines and cost overruns. The SOLiD support team is here to help customers ensure the maximum return from their investment in wireless equipment.
SOLiD services offer a suite of support programs for customers from help-desk telephone support packages to remote monitoring and management. Most support services can be tailored according to your needs.

Support Contact Information

E-mail support@solid.com anytime to automatically create a support ticket.

Telephone support is available Monday Through Friday
8:00AM to 8:00PM EST
888-409-9997, Option 2